Welcome to AIDERVET LLP.
By accessing, browsing, or using our website www.aidervet.com, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, kindly discontinue using the website.

1. Company Information

AIDERVET LLP
Registered Office:
No.10, 1st Cross, Nagendra Block,
South Bengaluru – 560050, Karnataka, India

Factory Address:
Gayathri Layout, 5th Cross,
Ramasandra, Bengaluru – 560060

📞 +91 81470 43490
📧 aidervetllp@yahoo.com | aidervetbusiness@yahoo.com

2. Acceptance of Terms

By using this website, you confirm that you are:

At least 18 years old
Legally capable of entering into agreements
Using the website for lawful purposes only

These Terms may be updated at any time. Continued use indicates acceptance of the updated Terms.

3. Products & Services

AIDERVET LLP manufactures and supplies:

Animal feed additives & supplements
Herbal veterinary products
Pet care products
Aqua supplements
External & topical preparations
Customized formulations
Third-party & contract manufacturing services

All products are intended only for animal use, not for human consumption.

4. Website Usage

You agree not to:

Use the website for illegal, harmful, or fraudulent activities
Copy, reproduce, or distribute website content without permission
Attempt unauthorized access to data, servers, or systems
Misuse the contact forms or enquiry options
Upload viruses, malicious code, or harmful files

Violation may result in restricted access or legal action.

5. Pricing, Orders & Payments

Prices may vary based on product type, size, location, and order quantity
Bulk/wholesale pricing will be provided on request
Payments must be made through approved modes only
Orders are processed only after confirmation and successful payment
In case of pricing errors, AIDERVET LLP reserves the right to cancel or modify the order

6. Third-Party & Contract Manufacturing

For custom manufacturing services:

All specifications must be approved before production
Pricing varies based on formula, packaging, and materials
Once the production begins, orders cannot be canceled
Delivery timelines depend on raw material availability and batch size
The customer is responsible for verifying label details, design, and claims
Custom orders are non-refundable and non-returnable

7. Shipping & Delivery

Please refer to our Shipping Policy.
Delivery depends on courier availability, location, transport conditions, and serviceability.

AIDERVET LLP is not responsible for delays caused by:

Courier issues
Customer unavailability
Incorrect address/phone number
Natural disasters or external factors

8. Return, Refund & Replacement

Please refer to our Return & Refund Policy for detailed terms.
Returns are accepted only under specific conditions such as damage, leakage, wrong product, or manufacturing defect.

9. Product Usage Disclaimer

Products must be used as per recommended dosage and guidelines
Misuse, overuse, or improper storage may reduce product effectiveness
Results may vary depending on animal health, diet, environment, and handling
AIDERVET LLP is not liable for damages caused by incorrect use
Products are not intended to diagnose, treat, or cure diseases unless stated

Consult a veterinarian for proper usage when required.

10. Intellectual Property Rights

All content on this website—including text, images, videos, product descriptions, logos, and branding—is the property of AIDERVET LLP.

You may not:

Copy
Modify
Reproduce
Redistribute
Sell
Republish

any content without written permission.

11. Limitation of Liability

AIDERVET LLP is not liable for:

Losses due to misuse of products
Delay in delivery caused by third-party couriers
Errors in customer-provided information
Loss of profit, revenue, or business opportunities
Technical issues, downtime, or server errors

Our liability is limited strictly to the value of the product purchased.

12. External Links

Our website may contain links to third-party websites.
We are not responsible for their content, privacy policy, or practices.

13. User Submissions

Any information submitted through enquiry forms, email, WhatsApp, or feedback becomes part of our business communication database.

You agree that:

The information provided is accurate
We may contact you regarding orders, offers, or support
Your information will be used in line with our Privacy Policy

14. Governing Law

These Terms & Conditions are governed by the laws of India.
Any disputes will be handled under the jurisdiction of Bengaluru, Karnataka courts.